We were together with family for Pesach, in a group of close to 100 people. As such, we had many, many boxes of matza, from several different brands.
On average, there were about five or six matzos per pound, of which one to three were broken.
We had no problem providing sufficient whole matzos for each family unit to have its own lechem mishneh for all of the meals, including ne’ilas hachag.
Broken matzos are perfectly useful for all other intents and purposes, and so are completely dissimilar to wine glasses and most other products.
Bottom line is, I’d rather get half my matzos broken in the box than pay extra for more secure packaging. There is almost no value lost in a broken matza.
I get it; people like to kvetch. Go ahead and kvetch! I just think you’re making a mountain out of a molehill.